BUS520 Week 3 case study

·
.strayer.edu/webapps/blackboard/execute/uploadAssignment?content_id=_13238450_1&course_id=_128240_1&assign_group_id=&mode=view”>Week
3 Case Study 1 Submission
Students, please view the “Submit a
Clickable Rubric Assignment” in the Student Center.
Case Study 1: Examining Emotions, Attitudes,
and Job Satisfaction
Due Week 3 and worth 100 points
Emotional Intelligence (EI) focuses on
understanding the emotions and attitudes of others. To manage relationships
effectively, we need to not only understand ourselves, but also increase what
we know about others. EI emphasizes four key competencies for leadership
success:
·
Self-awareness–the ability to understand our own emotions and
how they impact others
·
Social awareness–the ability to understand the emotions of
others
·
Self-management–the ability to think before acting
·
Relationship management–the ability to build rapport with others
Grasping the realities of organizational
behavior begins with an understanding of personality and behavioral tendencies.
Case Study 1 is designed to address issues pertaining to the emotions,
attitudes, and job satisfaction of others. Read the “Trader Joe’s” case study
on page W-99 in the back of your textbook to examine how emotions, attitudes, and
job satisfaction influence decision-making.
Write a three to five (3-5) page paper in
which you:
5.
Examine the approach Trader Joe’s uses to promote a positive
work environment for its employees. Determine at least three (3) ways in which
Trader Joe’s is able to increase job satisfaction and performance.
6.
Determine how Trader Joe’s uses the management process
(planning, organizing, leading, and controlling) to develop its employees.
7.
Suggest two (2) ways that leaders can effectively manage
relationships in general by using the four (4) EI competencies.
8.
Recommend at least three (3) leadership practices that Trader
Joe’s could implement in order to increase the competitive edge of the
organization. Provide a rationale for your response.
9.
Use at least five (5) quality academic resources in this
assignment. Note: Wikipedia and other Websites do not qualify as
academic resources.
Your assignment must follow these formatting
requirements:
·
Be typed, double spaced, using Times New Roman font (size 12),
with one-inch margins on all sides; citations and references must follow APA or
school-specific format. Check with your professor for any additional
instructions.
·
Include a cover page containing the title of the assignment, the
student’s name, the professor’s name, the course title, and the date. The cover
page and the reference page are not included in the required assignment page
length.
The specific course learning outcomes
associated with this assignment are:
·
Analyze the relationship between the basic organizational
behavior models of individual, group, and organizational processes and the
productivity of an organization.
·
Explore how individual differences, personality traits, and
perspectives impact the productivity of an organization.
·
Use technology and information resources to research issues in
organizational behavior.
·
Write clearly and concisely about organizational behavior using
proper writing mechanics.
Grading for this assignment will be based on
answer quality, logic / organization of the paper, and language and writing
skills, using the following rubric found.strayer.edu/bbcswebdav/institution/BUS/520/1146/week3/Week%203%20Case%20Study%201%20Grading%20Rubric.html”>here.

Points: 100

Case Study 1: Examining Emotions,
Attitudes, and Job Satisfaction

Criteria

Unacceptable
Below 70% F

Fair
70-79% C

Proficient
80-89% B

Exemplary
90-100% A

1.
Examine the approach Trader Joe’s uses to promote a positive work environment
for its employees. Determine at least three (3) ways in which Trader Joe’s is
able to increase job satisfaction and performance.
Weight: 20%

Did not submit or incompletely
examined the approach Trader Joe’s uses to promote a positive work
environment for its employees. Did not submit or incompletely determined at
least three (3) ways in which Trader Joe’s is able to increase job
satisfaction and performance.

Partially examined the approach
Trader Joe’s uses to promote a positive work environment for its employees.
Partially determined at least three (3) ways in which Trader Joe’s is able to
increase job satisfaction and performance.

Satisfactorily examined the
approach Trader Joe’s uses to promote a positive work environment for its
employees. Satisfactorily determined at least three (3) ways in which Trader
Joe’s is able to increase job satisfaction and performance.

Thoroughly examined the approach
Trader Joe’s uses to promote a positive work environment for its employees.
Thoroughly determined at least three (3) ways in which Trader Joe’s is able
to increase job satisfaction and performance.

2.
Determine the manner in which Trader Joe’s uses the management process
(planning, organizing, leading, and controlling) to develop its employees.
Weight: 20%

Did not submit or incompletely
determined the manner in which Trader Joe’s uses the management process
(planning, organizing, leading, and controlling) to develop its employees.

Partially determined the manner in
which Trader Joe’s uses the management process (planning, organizing,
leading, and controlling) to develop its employees.

Satisfactorily determined the
manner in which Trader Joe’s uses the management process (planning,
organizing, leading, and controlling) to develop its employees.

Thoroughly determined the manner
in which Trader Joe’s uses the management process (planning, organizing,
leading, and controlling) to develop its employees.

3.
Suggest two (2) ways that leaders can effectively manage relationships in
general by using the four (4) EI competencies.
Weight: 20%

Did not submit or incompletely
suggested two (2) ways that leaders can effectively manage relationships in
general by using the four (4) EI competencies.

Partially suggested two (2) ways
that leaders can effectively manage relationships in general by using the
four (4) EI competencies.

Satisfactorily suggested two (2)
ways that leaders can effectively manage relationships in general by using
the four (4) EI competencies.

Thoroughly suggested two (2) ways
that leaders can effectively manage relationships in general by using the
four (4) EI competencies.

4.
Recommend at least three (3) leadership practices that Trader Joe’s could
implement in order to increase the competitive edge of the organization.
Provide a rationale for your response.
Weight: 20%

Did
not submit or incompletely recommended at least three (3) leadership
practices that Trader Joe’s could implement in order to increase the
competitive edge of the organization. Did not submit or incompletely provided
a rationale for your response.

Partially
recommended at least three (3) leadership practices that Trader Joe’s could
implement in order to increase the competitive edge of the organization.
Partially provided a rationale for your response.

Satisfactorily
recommended at least three (3) leadership practices that Trader Joe’s could
implement in order to increase the competitive edge of the organization.
Satisfactorily provided a rationale for your response.

Thoroughly
recommended at least three (3) leadership practices that Trader Joe’s could implement
in order to increase the competitive edge of the organization. Thoroughly
provided a rationale for your response.

5. 5 references
Weight: 10%

No references provided

Does not meet the required number
of references; some or all references poor quality choices.

Meets number of required
references; all references high quality choices.

Exceeds number of required
references; all references high quality choices.

6. Clarity, writing mechanics, and
formatting requirements
Weight: 10%

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