Assignment 1: Discussion—Performance Measurements
Both the Genesis and Sensible Essentials teams believe that the client engagement was very successful. All the critical learning tools were fully explored. However, the operations management team believes there were several topics that were not covered but are important to their respective disciplines. These topics centered primarily on selecting/developing meaningful and rational measurements of performance as they relate to measuring the success of the company’s expansion strategy. The financial indicators are important, but the team is also concerned about more forward-looking measures that might reflect product quality, customer satisfaction, internal process efficiency, performance, and, perhaps, other strategic indicators.
Based on your understanding of the concepts covered in this course, address the following:
Write your initial response in 4–5 paragraphs. Apply APA standards to citation of sources.
By Monday, June 24, 2013, post your response to the appropriate Discussion Area. Through Wednesday, June 26, 2013, review and comment on at least two peers’ responses. In your response, do the following:
| Assignment 1 Grading Criteria |
Maximum Points |
| Developed a strategic measurement “scorecard” that incorporated the financial measures applied in this course and relevant information about new equity owners. |
8 |
| Gave appropriate justification to concerns about paying dividends. |
4 |
| Actively contributed to the discussion by providing points of view with supporting rationale, challenging points of the discussion, or drawing relationships between points of the discussion. |
4 |
| Wrote in a clear, concise, and organized manner; demonstrated ethical scholarship in accurate representation and attribution of sources; displayed accurate spelling, grammar, and punctuation. |
4 |
| Total: |
20 |
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