In this exercise, you play the role of Shawna, a project manager

In
this exercise, you play the role of Shawna, a project manager for ZAP
Pharmaceutical Company. Currently, you are managing a large IT project
in the healthcare industry for ZAP. Your project is to refurbish an
existing office building, install the IT infrastructure, and outfit the
area for use as a new telephone answering hub for your company. You took
over this project a week ago from John, the previous project manager.
John had overseen the project since its inception.This
project is in the execution phase, with the refurbishing and
installation of the infrastructure currently being done in concert with
each other. All of the new office equipment is on order and is scheduled
for delivery on the day after the refurbishment and infrastructure work
are scheduled for completion. The overall work progress is about three
quarters finished. Senior management is pleased with the progress of the
project so far.There
are four vendors working with you on the project. Bear’s Construction
Company is handling all the refurbishment. This work includes all
structural work, drywall, and electrical work in the building. Anne’s
Interior Design is doing the carpeting, painting, and cubicle work.
Roxy’s IT Services is installing all IT components, including servers,
IT cabling, and a wireless network. Sheba’s Office Equipment is
providing all desks, computers, and phones. All contracts associated
with this project are fixed price contracts.Since
taking over for John, you have had a number of contractual issues arise
associated with this project. You have delayed making any decisions
about these issues, hoping they would work themselves out. Today, a
third contractual issue was brought to your attention.Realizing
you can no longer postpone action on these issues, you call a meeting
of your project team. You project team is made up of three individuals.
Iris is the future manager of the telephone hub. Tony is the IT lead on
the project. Phil is the facility specialist assigned to your team.You describe each of the three issues to the team and ask for input.1.Bear’s
Construction Company is making a claim that it is not responsible for
inspections required by the local township. Bear has produced a memo
signed by John during negotiations that states that ZAP is responsible
for all permits and inspections. However, a quick review of the contract
shows that Bear is responsible for all inspections. Failure to resolve
this issue will likely delay the project at least 1 week, because Bear
is making no effort toward arranging for the required inspections.2.Anne’s
Interior Design has brought to you another issue. In the contract,
under the section labeled Special Conditions, it states that carpeting
must meet a specific wear rating. In the same contract, in the General
Conditions section, the contract prohibits the use of any nongeneric
materials within the work of the contract. This would include carpets
with special wear rating, because these would be nongeneric materials.
Anne has already purchased and begun the installation of the generic
carpet that does not meet the wear rating.3.Sheba’s
Office Equipment has informed you of a minor typographic error in the
contract with you to provide office equipment for this project. In the
contract, it states Sheba shall be paid as follows.$350,000 (Three hundred and fifty thousand dollars)Sheba
apologizes for any inconvenience this may have caused and is awaiting
the payment of $350,000. The company further states $350,000 would have
not likely even begun to cover the shipping costs. Sheba informs you
that it will ship the office equipment when the remainder of its fee is
received. After receiving this information from Sheba, you priced out
the cost of the office equipment from other vendors and the average
price was $40,000.Your RoleAs
the project manager, the project team is looking to you for direction
on each of these issues. Review the comments of the key players, consult
the grading rubric below and then answer the following questions.1.Is
Bear or is ZAP responsible for the inspections? What is a reasonable
course of action given that the project may have to be delayed a week or
more?2.What carpet should be installed? Should work be stopped to evaluate this issue? What do you do to resolve this?3.How much is owed to Sheba? What actions would you take as the project manager?KEY PLAYERSBack to TopAs
for Bear, I remember the memo. Yes we signed it. I was there at the
time. I don’t remember why it is missing from the contract. I say we
arrange for the inspections just to keep this project going.Second,
I don’t care what carpet is installed as long as I get to open this
telephone hub on time! That is the most important thing to me. The
company is counting on us!Last,
wow, $350,000 for $40,000 dollars worth of office equipment is a bit
steep, but if it means keeping the project on schedule, I am in favor of
paying the extra costs.Female Businesswoman 1 IrisFuture Building ManagerFemaleI
don’t care what the memo says. The contract is the contract. Bear is
responsible. If we lose a week, we lose a week. Bear is getting paid for
the work. Make them do it!I
say stop the carpet installation right now! Make them put in the better
carpet. After all, it will last longer for ZAP. I don’t want to have to
redo this work next year.Further,
I would not pay Sheba one dime more than $350,000 dollars. I say cancel
the contract with them and order the materials from someone else. Sure,
it will put us behind schedule about a month, but look at the money
savings.Business Man TonyIT Project LeadMaleI
don’t know about contracts, so I don’t know which side is correct. In
any event, does it matter? I think what is important is how much time we
have already lost and how much more we will lose while we resolve
this.By
the local township codes, either carpet will do. The better one will of
course last much, much longer. But we will lose about 6–8 weeks
removing the one currently being installed, ordering the better one, and
installing the better one. I hope this information helps.I
am not sure if it makes sense to pay $350,000 for $40,000 dollars worth
of office desks and chairs. But can we really just cancel a contract on
our own? I am not sure about that. And then there is the issue of
time—an additional month before the grand opening. Senior management
might not be happy.Business Man 2 PhilProject Facility SpecialistMaleYOU DECIDEAssignmentDeliverable: Turn in a two page paper outlining your complete responses to the above questions.Grading RubricCategoryPointsDescriptionUnderstanding
30 Demonstrate a strong grasp of the problem at hand. Demonstrate an
understanding of how the course concepts apply to the problem.Analysis
60 Apply original thought to solving the business problem. Apply
concepts from the course material correctly toward solving the business
problem.Format 10 Write your answer clearly and succinctly, using strong organization and proper grammar. Use citations correctly.Total 100 A quality paper will meet or exceed all of the above requirements.Note!Submit
your assignment to the Dropbox located on the silver tab at the top of
this page. For instructions on how to use the Dropbox, please click
here.See the Syllabus section “Due Dates for Assignments & Exams” for due date information.

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