What is “k-means clustering,” and how might it help healthcare administration leaders in their health services organization? One of the more common methods of clustering is the use of k-means, where “k” is the number of clusters that are meant to describe the population of interest. For example, what if you were interested in segmenting patients based on satisfaction levels? K-means clustering could be used in the same way to help describe this given population. This technique might assist leaders in determining what characteristics need to be considered in order to study crime and unemployment. In striving to address the problem, k-means clustering is an effective tool for leadership to consider. For this Assignment, review the resources for this week, and examine the k-means clustering approach. Reflect on how you might apply this approach to an issue or challenge in a health services organization. Then, complete the problems for the Assignment. For Chapter 17, problem 21, you will need to download the file P17_21.xlsx from the textbook companion website http://www.cengage.com/cgi-wadsworth/course_products_wp.pl?fid=M20b&product_isbn_issn=9781305947542. Under “Book Resources”, click on “Student Downloads” to view the downloadable files. Click “Problem Files” and download the zipped file 1305947541_538885.zip. Open the zipped file, and select folder “Problem Files” and then select folder “Chapter 17” to access the file P17_21.xlsx.
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