kaplan MT400 unit 1 assignment (August 2014)

Unit 1
Assignment: Defining a Business Process

Your book proposes a
business process management (BPM) model that consists of 10 phases. As you
learn about each of these phases, you will be applying the concepts to a
specific business process.

You will select the process you will use in
this Assignment. You will prepare the foundation for your project by
identifying a real-world organization that would benefit from applying the
business process management (BPM) model in the workplace. You may select the
organization where you currently work OR where you previously worked. If
possible, you should strive to choose an organization and process that you have
knowledge about. If you select an organization that you do not have direct
contact with, be sure you can gather sufficient information (via the library, the
Internet, or by interview) about the organization and its operations.

is important to select a process that will provide a good basis for applying
the various phases that you will be learning. To get a better understanding of
what is coming up, it is recommended that you carefully read the two and a half
page summary of the 10 phases that starts on page 106. This may give you an
idea of what type of questions you will be asking about the process you select.

this Assignment, write a paper that includes the following components (use the
subheadings below):


and provide details regarding the organization for which you will be presenting
information about the BPM model. Include the company name, location, size, and
primary business area (What does the business do?). Also, describe what
connection you have to the organization, if any. If not, explain how you will
gather information about their operations.


the business process that you have selected, as you did in the discussion.
Clearly state:

The objective of the process.
The scope (Where the process begins and
A brief description of those involved.

order to ensure the process you select is rich enough to support this project;
your answer to the items in the following checklist must be “yes.” Briefly
explain each item:

Significance: Does this process have some
strategic significance or a significant impact on the operations of the
Scope: Does this process have various
stakeholders, in addition to multiple people involved in its execution?
Clarity: Is it possible to identify and list
the steps in this process, from beginning to end?
? Outcomes:
Are there specific goals and deliverables associated with this process that can
be listed and measured?


Why should the company undertake a BPM
project on this process (what are some triggers)?
How can this business or organization benefit
the BPM model?

note:In the grading rubric below, you will
see a section on analysis andcritical thinking. The points in this
section will partly be based on your ability to apply the concepts discussed in
your Assignment to the specific circumstances and details of the
process/organization you selected. Writing in general terms, without applying
the concepts and analyzing your specific project, may get you points in the
content section, but you will lose points in the analysis section.

for Submitting Your Assignment

your Assignment as a Microsoft Word document and save it as
Assignment-Unit#.docx (Example: TAllen-MT400 Assignment-
1.docx). Submit your file by selecting the Unit 1: Assignment Dropbox by the
end of Unit 1.

Review the
grading rubric below before beginning this activity.

grading rubric = 60 points

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