Case Incident: Chapter 1 – Beer Ambassadors1. What makes training strategic? Is the training that employees receive at the Beer Store strategic? Why, or why not? Please explain your answer (6 marks).2. Discuss the instructional systems design (ISD) model of training and development in relation to the training being provided to employees at the Beer Store. Be sure to indicate the need for training, training content and objectives, and how the training should be evaluated (10 marks).Case Incident: Chapter 2 – Management Training at IKEA3. What are some learning outcomes of the IKEA manager training program? What do managers learn and how do they learn? In your opinion, are there any gaps in intended learning outcomes? If so, please discuss (8 marks).4. Critique the current training program for IKEA managers for its effectiveness, using information we have learned in class (5 marks). Then, select any two (2) of the learning/motivation theories presented in Chapter 2 of the eText, that would further benefit IKEA’s management training program and provide an explanation for your choice (5 marks). (5 + 5 = 10 marks).Both Case Incidents5. In looking at both companies (The Beer Store and IKEA), can either be defined as a learning organization? Why, or why not? Support your answer by using theory in comparing the learning programs and characteristics of each organization (12 marks).
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