Numerous examples of baldridge award winning mission/vision/values

Managed Healthcare organization 

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Part A

 

Question 1

 

Hospital ownership can be not-for-profit, for-profit, or governmental. Based upon your own experiences and your learning in this course, which type of hospital would you like to manage? Explain the rationale for your choice.

 

Question 2

 

Numerous examples of Baldridge Award winning Mission/Vision/Values statements are included in your textbook. Consider your own healthcare organization, or an organization that you would someday like to lead, and formulate your own Mission/Vision/Values for that organization.

 

Question 3

Read: 

http:/ /www.greatplacetowork.com/news/culture_as_competitive_advantage_northwest_community_hospital_06-21-06. pdf

 

Northwest Community Hospital (NCH) has been lauded as one of the best places to work in America. That gives them a tremendous advantage in recruiting physicians, nurses, and allied health personnel. It sends a powerful signal to patients and to the hospital’s community about the quality of the organization. How did NCH accomplish that? What lessons can you take away from NCH to improve your own healthcare organization or the organization that you aspire to lead some day?

 

Question 4

Ask any hospital CEO to make a list of his/her biggest challenges in leading a hospital, and somewhere high on that list will be keeping “operations” distinct from “governance.” The two concepts are critically related, of course, and one must support the other if the hospital or healthcare facility is to thrive. But at the same time, these concepts are quite different. 

 

Explain in your own words what is meant by “operational leadership” in medicine and how it is different from “strategic leadership” (governance). Provide at least one good example of how each impacts a healthcare organization.

 

                                                             Part B

 

Question 1

Many students in BHA 3002 aspire to become healthcare leaders. They aspire to become directors, CNO’s, CIO’s, CFO’s, CEO’s, or maybe even owners of their own healthcare businesses. It is so important to prepare oneself for leadership before jumping into the chair. Summarize the sources, qualifications, and development programs for leadership in healthcare. Be sure to address the “paths for beginners.” Even for those of you who are not beginners, you will be mentoring others in your facilities who are novices.

 

Question 2

 

What is meant by “modeling” in healthcare leadership? Sharp Healthcare has come up with quite a list of “employee behavior standards,” as they call them. Briefly summarize these, and offer your own opinion on them. If you were creating this list for your own organization, would you add any items? Would you remove any items from the list?

 

Question 3

 

Go to the Business Source Complete Database located in the CSU Online Library, and read: 

 

Article Title: More than words 

Author: William Corley 

 

What is the relationship between patient safety and organizational culture? What can you learn from this as an aspiring healthcare executive?

 

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